Privacy Policy

Privacy Policy for bangladesz

This Privacy Policy describes how we collect, use, and protect your personal information when you use our TRC Cancellation Letter Generator service.

## Information We Collect

### Personal Information
- Name
- Email address
- TRC decision details (reference number, decision date, applicant information)
- Payment information (processed securely through Stripe)

### Automatically Collected Information
- IP address
- Browser type
- Device information
- Usage data and analytics

## How We Use Your Information

We use your information to:
- Generate your TRC cancellation letter
- Process payments
- Communicate with you about your order
- Improve our service
- Comply with legal obligations

## Data Storage and Security

- Your data is stored securely on our servers
- Payment information is handled by Stripe and not stored on our servers
- We use industry-standard security measures to protect your data
- Generated letters are stored for 30 days, then permanently deleted

## Third-Party Services

We use the following third-party services:
- Stripe for payment processing
- OpenRouter AI for document extraction
- Google Analytics (if applicable)

## Your Rights

You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your data
- Withdraw consent

## Data Retention

- Account data: Retained while account is active
- Generated letters: Retained for 30 days
- Payment records: Retained for legal and tax purposes (7 years)

## Contact Us

For privacy-related questions, please contact us through the website.

Last updated: 2026-01-09