Refund Policy

Last updated: January 09, 2026

Refund Policy for bangladesz

This Refund Policy outlines the terms under which refunds may be issued for our TRC Cancellation Letter Generator service.

## Service Description

Our service generates grammatically correct Polish letters for canceling Temporary Residence Cards (TRC) in Poland. The price is 49.99 PLN per letter.

## Refund Eligibility

Refunds may be issued in the following circumstances:

### Technical Issues
- If our system fails to generate your letter due to technical errors on our end
- If you are unable to download your letter due to issues with our platform

### Payment Errors
- If you were charged multiple times for the same letter
- If you were charged incorrectly

## Non-Refundable Circumstances

Refunds will NOT be issued in the following cases:
- After you have successfully downloaded the letter
- If the letter was generated correctly according to the information you provided
- If immigration authorities reject your letter (we generate letters, but cannot guarantee acceptance)
- User errors in providing information
- Change of mind after payment

## Refund Process

To request a refund:
1. Contact us within 7 days of purchase
2. Provide your order number/email
3. Explain the reason for the refund request
4. We will review within 3-5 business days

## Refund Method

- Refunds will be issued to the original payment method
- Processing time: 5-10 business days after approval
- Stripe processing fees may not be refundable

## Quality Guarantee

We guarantee that:
- Letters are grammatically correct in Polish
- All information you provide will be accurately included
- Letters follow proper formal letter format

However, we cannot guarantee:
- Acceptance by immigration authorities
- Legal outcomes
- Processing times by authorities

## Contact Us

For refund requests, please contact us through:
- Email: (your support email)
- Website contact form

Please include your order details and reason for refund request.

## Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page.

Last updated: 2026-01-09